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• Refunds Policy
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• Customs, Duty or Taxes
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Customs, Duty or Taxes

What About Customs, Duty or Taxes?

Please be aware that you may be charged import duties and taxes that are levied once a shipment reaches your country. Customs clearance charges must be borne by you, as we have no control over these charges and cannot predict what they will be. As customs charges vary widely from country to country, please contact your local customs office for further information. If you require any further information, please email us at admin@original-diamonds.com

Fully Insured Shipping

How Are Your Products Shipped? In Most cases Original-Diamonds.com uses the 24-72 hour FedEx Express global delivery service for our shipping because it is Reliable, Guaranteed, Efficient, Traceable and Insurable. Unfortunately, we cannot assume responsibility for shipping errors related to wrong shipping addresses given by clients, customs delays or agreements reached between the buyer/receiver and FedEx to forgo a signature on delivery. If the item is lost or not delivered with in a reasonable time Original-Diamonds.com will notify client and resend order if acceptable by both parties.